OSG Digital Solutions
OSG Digital Solutions offer your business technologically-advanced methods of communicating with your customers through an integrated communications platform and will keep you ahead of the competition. Our analysts, program managers and developers are committed to staying up to date with the ever-changing industry. We don’t force you into one business model but allow you to choose the model that works best for you and meets your unique needs. OSG eBill℠, OSG eInvoice℠ and OSG ePresentment℠ provide instant delivery and access to accounts and accelerate cash flow. OSG eVoice℠ an Interactive Voice Response (IVR) solution, offers your customers the option of self-service payments.
Designed to enhance the mobile billing and payment process, the OSG Mobile App℠ delivers a mobile presentation and payment portal with functions that actively engage users. The OSG Mobile App is available for both Android and iOS smartphone device users and is available in the Apple Store and the Google Play Store under the client’s branded mobile app name.
Understanding that a critical component of your business is providing customers with quick and accurate answers to their queries, we also offer CSR eView℠ which gives your customer service representatives (CSR) immediate access to vital billing information.