Print & Mail

Optimized Mail Services

At OSG we combine the latest mail technologies offered by the USPS with our own proprietary software for more efficient mail delivery and improved collections at the best possible rates.

The accuracy of your mail delivery is important to your bottom line. OSG combines the latest mail technologies offered by the United States Postal Service (USPS) with our own proprietary software for more efficient mail delivery, maximized postage discounts, improved collections and maintenance of an accurate customer address file. The Intelligent Mail barcode (IMb) is printed on every piece of outgoing mail providing the necessary intelligence to get your mail delivered to the right address on time.

OSG MailTrek℠

Our robust tracking application taps into the latest USPS technology to track your valuable inbound and outbound mail. For outbound scanning, an IMb is printed on each piece of outgoing mail. That IMb serves as a unique identifier for that piece of mail. The data from this barcode gives the USPS the necessary intelligence to get your mail delivered to the right address on time. For inbound scanning, you have the option to include this barcode on your return or remittance envelope to provide you with valuable data regarding the status of incoming orders or payments.

Scanned throughout each stage of the delivery process, data from the IMb is uploaded multiple times a day to our system. Mail is tracked in real-time so that you know the delivery status of your inbound and outbound mail. This information helps you to better staff call centers in anticipation of customer calls and allows you to forecast and manage cash flow based on incoming mail. Reports on the scanned activity are available to you through our OSG InSight.

Benefits

  • Know with certainty that an invoice was mailed and is out for delivery
  • Improve efficiency of your collection efforts by reducing the number and frequency of your mailings
  • Predict future delivery times
  • Staff call centers at optimal levels
  • Manage supply chain for efficiency
  • Forecast and manage cash flow
  • Verify that you customer’s check is in the mail!
  • Improve customer relations

NCOALink®

OSG is licensed by the United States Postal Service (USPS) to provide our customers with NCOALink® which compares addresses to the latest change of address information on file. Before anything is mailed, we match the addresses to the Move Update database. If there is a match indicating there is a new address on file, we print the new address on the envelope. Summary reports are sent to you, so you can update your own database ensuring your mail will be more accurately delivered in the future.

One Code ACS®

This address-update service allows you to receive electronic or automated address corrections directly from the United States Postal Service (USPS). OneCode ACS uses the information encoded on the printed IMb to notify you of undeliverable mail so you can respond quickly to save time and money.